Reliable Virtual Administration and Business Support

Personal, efficient and professional support to help you stay organised, reduce workload and free up valuable time.

Our Services

Administrative and Document Support

Typing and word processing
Data entry and spreadsheet updates
Document formatting and layout
Proofreading and corrections
Creating letters, forms and reports
CV creation and review
Copy typing from handwritten or scanned documents

Every document is prepared with accuracy and attention to detail.

Printing, Scanning and Document Handling

Local small business scanning service
Secure document collection and return
Basic scanning service (no OCR)
Printing support for letters, forms and documents
Optional secure document destruction

All documents are handled with care and discretion.

Email, Diary and Client Support

Email and inbox management
Responding to enquiries
Customer service via email or online chat
Appointment booking and scheduling
Diary and calendar management
Preparing quotes, invoices and basic client paperwork
Client onboarding, including contracts, forms and follow-up correspondence

Professional and supportive communication that helps you stay organised.

Business Support and Administration Assistance

File and document organisation
Creating templates and business forms
Simple record-keeping and admin processes
Research and information gathering
Updating basic databases and contact lists
Typing meeting notes or minutes

Designed to reduce paperwork and streamline your workload.

Mail Handling (Inbound and Outbound)

We provide secure, confidential support with both business and personal mail, including:

Receiving and organising inbound mail
Sorting, scanning or forwarding correspondence
Preparing and sending outbound letters and documents
Managing responses and follow-up communication

This service is ideal for clients who travel, work remotely, or prefer their paperwork to be managed for them. Confidentiality and GDPR compliance are always prioritised.

One-Off Tasks and Project Support

Catch-up administration
Backlog paperwork
Temporary support during busy periods
Short-term or project-based admin assistance

Flexible support is available when you need it.

About Us

One of the Island’s Most Established and Trusted Administration Service Providers

Collister Administrative is one of the longest-established virtual administration and business support services on the Isle of Man. Over the years, we have supported numerous businesses, organisations, charities and individuals across the Island, earning a strong reputation for professionalism, reliability and trust.

A large proportion of our work comes through recommendations and referrals, reflecting the positive relationships we build and the consistently high standard of service we deliver. Based in Douglas, we are well known for providing a secure, dependable and highly professional administration service that clients can rely on.

Trusted, Experienced and Highly Recommended

We have extensive experience in administrative support, document handling, printing, scanning, mailing and business administration. Clients value our organised, detail-focused and confidential approach, and the reassurance that their administration is handled safely and professionally.

Our reputation has been built on trust, quality and consistency, with many long-standing and returning clients.

Security, Compliance and Professional Standards — As Standard

We take confidentiality, data protection and client security extremely seriously.

Collister Administrative is:

fully insured
ICO registered and GDPR compliant
registered with the Society of Virtual Assistants
a holder of multiple professional memberships and affiliations
operating from a secure office premises
working under formal confidentiality agreements and contracts where required

We use secure, encrypted systems and modern technology to safeguard information, ensuring your documents and data are protected at every stage.

Modern, Secure and Robust Operating Systems

We continually invest in secure technology, structured workflows and resilient systems to ensure efficiency, reliability and strong governance across everything we do — providing a controlled, professional and dependable service.

Supporting Our Island Community

We are proud to play an active role in the Isle of Man community.

Collister Administrative is:

the only administration service provider on the Isle of Man to have received a local business award
the only administration service provider on the Island recognised as a Biosphere Isle of Man Partner
the only administration provider on the Island to offer a dedicated discounted rate for registered charities

We are committed to being a responsible, community-focused local business.

A Local Isle of Man Business You Can Depend On

Owned and operated by Daniel Collister (AInstAM, AIoL, MInstCPD), Collister Administrative is built on years of professional experience, industry qualifications and hands-on administrative expertise gained across both Government and private sector roles. Daniel is fully DBS checked and holds a range of professional qualifications and memberships, including Microsoft Office Specialist certification, Office Administration qualifications, and membership of the Institute of Administrative Management, the Institute of Leadership and the Institute of CPD, as well as registration with the Society of Virtual Assistants.

Whether you require regular support or one-off assistance, you can be confident that your administration, documents and data are in safe, secure and experienced hands with Collister Administrative.

Let Us Take Care of Your Administration — Safely, Securely and Professionally

Every client works differently, so we provide a flexible and tailored approach to administrative support. Our aim is to relieve pressure on your workload and ensure your tasks are completed accurately, securely and to a consistently high professional standard.

Collister Administrative provides trusted, secure and professionally managed administrative, printing and mailing support to businesses, organisations, charities and individuals across the Isle of Man. We take the time to understand each client’s needs and priorities, ensuring every task is handled with care, efficiency and complete confidentiality. Whether you require ongoing assistance or support with one-off tasks, you can rely on us to deliver a dependable and high-quality service every time.

Why choose Collister Administrative?

At Collister Administrative, we provide a personal, reliable and professional service tailored to the needs of our clients. As one of the longest-running virtual administration services on the Isle of Man, we have supported numerous businesses, organisations, charities and individuals, and we are proud to have received many positive recommendations and referrals. We use the latest technology and systems to deliver an efficient, secure and high-quality service, and we operate from a secure office premises to ensure the protection of all client information and documentation. As a locally run Isle of Man small business, we offer trusted, community-focused support with a strong emphasis on confidentiality, accuracy and attention to detail. Our flexible and cost-effective approach means you only pay for the services you need, while our fully insured and GDPR-compliant operations ensure your data is handled safely and with care.

Local Isle of Man Small Business

We are a locally run Isle of Man business, offering a friendly, trusted and community-focused service to clients across the Island.

Personal, One-to-One Support

Our clients receive a personalised service with consistent communication and support tailored to the way they work.

Flexible and Cost-Effective

You only pay for the time and services you need, making virtual assistance a practical alternative to employing staff.

Professional and Confidential

All information and documents are handled with discretion. We are ICO registered and fully GDPR compliant.

Reliable and Detail-Focused

Work is completed accurately, efficiently and to a high standard, helping you stay organised and in control of your workload.

Fully Insured

We operate as a professional, responsible business and hold appropriate insurance for the services we provide.

What Our Clients Say

"I have had the pleasure of working with Daniel on a few separate occasions to fulfill printing and administrative needs. It is always a pleasure speaking with Daniel and he take such pride in his work. always delivering results in a timely and professional manner. Daniel's services are currently slept on, and local businesses are missing out on the support and amazing service that he provides. I look forward to using his services again in the future and taking advantage of the full suite of services he offers as I have only scratched the surface."

Thomas Collister Administrative Customer and Local Business Owner

A massive thank you to Daniel and Collister Administrative! We needed some support when we were away on holiday with some tasks that were very time sensitive and the team delivered! It made our time away so much less stressful and I knew the business was in capable hands. We will be using this service again and again when we are away on holiday. Thank You Daniel!"

Kim Collister Administrative Customer and Local Business Owner

"From the first message I sent Daniel nothing was a problem. Everything I asked for was sorted straight away and hassle free. 10/10 and I’ll definitely be using Collister Administrative again in the future"

Kevin Collister Administrative Customer and Local Business Owner

"Daniel provides a very efficient and friendly service - he designed some business cards for me and got them printed very quickly. Very good value for money. I will be using his services again for sure."

Sara Collister Administrative Customer and Local Business Owner

"I would highly recommend Collister Administrative. They have been great to work with. As a customer I felt really valued and listened to. I would definitely use their services again."

Liz Collister Administrative Customer

"Daniel at Collister Administrative was very helpful and I'm very pleased with how my CV turned out. Thank you very much and would definitely recommend Collister Administrative and would use them again if needed"

Lucy Collister Administrative Customer

"Wonderful customer service and very accommodating to me needing a quick turnaround! Lovely quality leaflets - thank you ☺️"

Catherine Collister Administrative Customer

Pricing

At Collister Administrative, we believe in clear and transparent pricing. Our services are flexible and cost-effective, allowing you to pay only for the support you need, when you need it.

Pay-As-You-Go Hourly Support

Our standard rate is:

£40 per hour + VAT
Minimum charge: 1 hour
Further time is charged in 30-minute increments

Time spent on client work is recorded accurately, and a breakdown can be provided on request.

Invoices are issued after work has been completed, with payment required by BACS within 7 days unless otherwise agreed.

Retainer Packages

Our retainer packages are ideal for clients who require ongoing support and prefer the certainty of a set number of hours each month. Retainers offer priority scheduling and represent a cost-effective option compared with ad-hoc hourly support.

Retainer hours are purchased in advance and must be used within the calendar month. Unused hours are not carried forward unless agreed in advance. Usage updates can be provided on request.

Monthly Retainer Options

(discounted from our standard hourly rate of £40 + VAT)

5 Hours — £190 + VAT
Saving 5%

10 Hours — £360 + VAT
Saving 10%

20 Hours — £680 + VAT
Saving 15%

Bespoke retainer arrangements are available for clients requiring a higher or more flexible level of support.

Retainers are invoiced monthly in advance. Any additional time required beyond the retainer allocation will be charged at the standard hourly rate + VAT.

Project and One-Off Work

We can also provide pricing for:

one-off administration projects
backlog or catch-up work
short-term support assignments
document preparation tasks

Where appropriate, a fixed project price may be agreed following an assessment of the scope and level of work involved.

Printing, Scanning and Mailing Services

Printing, scanning, mail handling and mailing services are priced separately depending on:

document volume
materials and handling requirements
postage or courier costs
collection or delivery arrangements

Quotes are provided in advance to ensure clarity and transparency.

Registered Charity Discount

We are proud to support the community and the voluntary sector.
Registered charities receive a discounted rate on services (subject to eligibility and proof of charitable status).

Please contact us to discuss the level of discount available for your organisation.

Business Hours and Out-of-Hours Requests

Our standard business hours are:

Monday to Friday, 9:00am to 5:00pm

Out-of-hours or urgent requests may be accepted subject to availability and may incur an additional premium fee depending on urgency and workload.

If your request is urgent, please contact us as early as possible to confirm availability.

A Cost-Effective Alternative to Employment

Using a virtual administration service means you only pay for the time and support you require — without the cost of employment, training, holiday pay or overheads.

Collister Administrative offers a flexible, professional and dependable solution for businesses, organisations, charities and individuals who need reliable administrative support.

Request a Quote

Every client’s requirements are different, and we are happy to provide a personalised quotation based on the type and volume of work required.

Please get in touch if you would like a no-obligation quote or to discuss the most suitable pricing option for your needs.

A Trusted and Established Administration Service on the Isle of Man

Providing professional, secure and reliable administrative, printing and mailing support to businesses, organisations and individuals across the Island.

If you have any questions or would like to schedule a consultation, we’re just a phone call away. Contact us using the below details, or through our contact form. We look forward to hearing from you!